Frequently Asked Questions

How do I schedule my photoshoot?

Simply pick the package and date/time that works best for you and call or contact us. Shortly after that (within 24 hours), we will contact you about the specific details of what we will be shooting.

Do you require a deposit?

Yes, a 30% deposit required if you would like to reserve the day/time that you want to shoot. If your schedule can be tricky and you’re not sure if you’ll be able to shoot on the planned day then contact us directly and we can informally schedule something but, without a deposit/reservation to hold your spot, we may end up getting booked for another shoot on your preferred day/time.

What payment methods are accepted?

We accept payments by: We accept payments by direct deposit into our bank account (by internet banking or over the counter in the branch).

My session is booked - how do I prepare?

In preparation for your shoot, please think of the following things: hair touch-ups, waxing, manicure and pedicure, eyebrow shaping, and moisturising. You need to bring your own lingerie to the photoshoot. Select outfits that suit your personality and body shape, and complement your skin tone. We will send you our Client Guide which goes into further detail regarding preparation.

Is it possible to remove my photo session from SecretsRed?

We do our best, please respect the work we have done!
Yes, it is possible, but in any case it will cost the price of your photo session.

I can’t make my shoot date! Can I reschedule?

Absolutely. Things come up and sometimes a date no longer works, so we’re happy to make the changes for you. You can reschedule your shoot once without penalty with a minimum of 5 days’ notice. If you need to reschedule with less than 5 days’ notice, 50% of your balance is due in order to reschedule your shoot day. Any balance paid is not refundable or transferable if you decide to cancel or you don’t show up for your appointment. When you sign your contract, we block off those hours to shoot with you, thus turning away other people interested in shooting that day.

I have cellulite/stretch marks/acne/tattoos. Can you get rid of that in the photos?

In most cases, yes. Removal of acne, acne scarring, stretch marks, and cellulite is part of the retouching process. What we don’t do is put your face on someone else’s body or ‘take off’ 30 lbs. If there is something you feel self-conscious about, we can use poses and lighting to emphasise your best features instead. Tattoo removal can be part of the retouch upon request, but it will not be included in the unedited photos. Most tattoos can be removed to look like they were never there, or they can just have an obvious blur put over them so that your clients can see that you have tattoos but won’t be able to tell what they are. This service usually has no extra fee, but for very large pieces, such as sleeves, there may be an extra fee. If you would like your tattoo(s) removed but aren’t sure if it’s extensive enough to incur an extra fee, please just ask in advance.

Can you blur or censor my face?

Yes, this is done as part of the retouching process upon request (for no extra fee), however it will not be included in the unedited photos. Just let us know in advance that you would like your facial details obscured and we can come up with ways during the shoot to keep it a mystery through use of angles and/or masks, and any images that do show your face can be censored digitally in the manner of your choosing.

How soon do I get the photos from our shoot?

Within 3 working days of shooting, you will receive a link to a private (password protected) online gallery where you can see all of the unedited images, as well as choose which images you would like retouched.

Do you have a photo studio?

At this point of time we do not have such, but we have a suggestion to rent super luxurious appartments, as well as a modern studio for a small amount in Sofia and London!